Protect yourself from Coronavirus scams |
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You
may already be taking steps to protect your health during the COVID-19
emergency. Be sure to also protect your identity from scammers by
guarding your Medicare Number.
It's
easy to get distracted and let your guard down during these uncertain
times. Scammers may try to steal your Medicare Number. They might lie
about sending you Coronavirus vaccines, tests, masks, or other items in
exchange for your Medicare Number or personal information.
Protect yourself from scams:
More Info
Visit Medicare.gov/fraud for more information on protecting yourself from fraud and reporting suspected fraud.
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Sincerely,
The Medicare Team
Note: You can learn more about COVID-19 and your Medicare coverage on Medicare.gov.
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Wednesday, April 29, 2020
Protect Yourself From Coronavirus Scams
Massachusetts 2-1-1
An Important Resource for Current Information Massachusetts 2-1-1
Massachusetts residents are urged to use 2-1-1 for information, resources, and referrals regarding COVID-19.
Operators
are staffing this hotline 24/7 and translators are available in
multiple languages. Residents with questions can dial 2-1-1 from any
landline or cellphone, or use the live chat option on the Mass 2-1-1
website.
As
of 9:00 AM today, Mass 2-1-1 has answered a total of 4,502
coronavirus-related calls since last Friday. There are 17 staff now
answering calls, including staff from United Way and 7 staff members
from DPH.
Managing Stress During the COVID-19 Pandemic
Managing stress during COVID-19 |
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More than ever, it's important to stay home to slow the spread of COVID-19, and if you must go out, practice social distancing. While we stay home, don't let fear and anxiety about the COVID-19 pandemic become overwhelming. Here are a few ways the CDC recommends managing stress during these challenging times:
More Info
Remember: If you need to see your doctor, please call them first. Medicare has expanded their ability to use telehealth services during the COVID-19 emergency for common office visits, mental health counseling, and preventive health screenings.
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Sincerely,
The Medicare Team
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Medicare's Expanded Telehealth Benefits
Medicare and telehealth benefits |
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Medicare has temporarily expanded its coverage of telehealth services to respond to COVID-19.
Medicare
beneficiaries can temporarily use telehealth services for common office
visits, mental health counseling and preventive health screenings. This
will help ensure Medicare beneficiaries are able to visit with their
doctor from their home, without having to go to a doctor's office or
hospital, which puts themselves and others at risk.
If
you have an existing healthcare appointment, or think you need to see
your doctor, please call them first to see if your appointment can be
conducted over a smartphone with video capability or any device using
video technology, like a tablet or a laptop. For some appointments, a
simple check-in over the phone without video capabilities may suffice.
Important:
If you think you have been exposed to COVID-19 and develop a fever and
symptoms, such as a cough or difficulty breathing, call your healthcare
provider immediately.
Get More Info
Remember: Medicare covers the lab tests for COVID-19. You pay no out-of-pocket costs.
For the latest information on the coronavirus, visit the Centers for Disease Control and Prevention.
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Sincerely,
The Medicare Team
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Please contact support@subscriptions.cms.hhs.gov if you have questions or problems with your subscriptions.
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Social Security Administration Response to COVID-19
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Grandparent Scams in the Age of Coronavirus
Grandparent scams in the age of Coronavirus
April 3, 2020
by
Lisa Weintraub Schifferle
Attorney, FTC, Division of Consumer & Business Education
“Grandma: I’m in the hospital, sick, please wire money right away.” “Grandpa: I’m stuck overseas, please send money.” Grandparent scams can take a new twist – and a new sense of urgency – in these days of Coronavirus. Here’s what to keep in mind.
In grandparent scams, scammers pose as panicked grandchildren in trouble, calling or sending messages urging you to wire money immediately. They’ll say they need cash to help with an emergency – like paying a hospital bill or needing to leave a foreign country. They pull at your heartstrings so they can trick you into sending money before you realize it’s a scam. In these days of Coronavirus concerns, their lies can be particularly compelling. But we all need to save our money for the real family emergencies.
(This blog is part of the FTC's imposter scam series.)
In grandparent scams, scammers pose as panicked grandchildren in trouble, calling or sending messages urging you to wire money immediately. They’ll say they need cash to help with an emergency – like paying a hospital bill or needing to leave a foreign country. They pull at your heartstrings so they can trick you into sending money before you realize it’s a scam. In these days of Coronavirus concerns, their lies can be particularly compelling. But we all need to save our money for the real family emergencies.
So, how can we avoid grandparent scams or family emergency scams? If someone calls or sends a message claiming to be a grandchild, other family member or friend desperate for money:
- Resist the urge to act immediately – no matter how dramatic the story is.
- Verify the caller’s identity. Ask questions that a stranger couldn’t possibly answer. Call a phone number for your family member or friend that you know to be genuine. Check the story out with someone else in your family or circle of friends, even if you’ve been told to keep it a secret.
- Don’t send cash, gift cards, or money transfers – once the scammer gets the money, it’s gone!
(This blog is part of the FTC's imposter scam series.)
Taxpayers should be aware of Coronavirus-related scams
Taxpayers should be aware of Coronavirus-related scams
COVID Tax Tip 2020-42, April 16, 2020Taxpayers should be on the lookout for IRS impersonation calls, texts and email phishing attempts about the coronavirus or COVID-19 Economic Impact Payments. These scams can lead to tax-related fraud and identity theft.
Here's what taxpayers should know:
- The IRS will not call, email or text you to verify or request your financial, banking or personal information.
- Watch out for websites and social media attempts to request money or personal information. The official website is IRS.gov.
- Don't open surprise emails that look like they're coming from the IRS or click on attachments or links.
- Taxpayers should not provide personal or financial information or engage with potential scammers online or over the phone.
- Forward suspicious emails to phishing@irs.gov, then delete.
- Go to IRS.gov for the most up-to-date information.
Here's what people should know about the Economic Impact Payments:
- The IRS will automatically deposit Economic Impact Payments into the bank account taxpayers provided on their 2019 or 2018 tax return for a direct deposit of their tax refund.
- Those without a direct deposit account on file may be able to provide their banking information online through a new secure tool, Get My Payment..
- Anyone who is eligible for an Economic Impact Payment and doesn't provide direct deposit information will receive a payment mailed to the last address the IRS has on file.
- The IRS does not charge a fee to issue the payment.
Scammers may:
- Ask an individual to sign over their Economic Impact Payment check to them.
- Ask for verification of personal or banking information.
- Suggest that they can get someone tax refund or Economic Impact Payment faster by working on their behalf.
- Issue a bogus check, often in an odd amount, then tell a person to call a number or verify information online in order to cash it.
More information:
Managing Your Bills During COVID-19
Managing your bills during COVID-19
April 21, 2020
by
Ari Lazarus
Consumer Education Specialist, FTC
COVID-19 has thrown the economy into a tailspin. Many people have been laid off, furloughed, or are working fewer hours. And as wages dry up, bills can pile up.
Debt can be tricky – especially when you have more month than money. Here are some ideas about how you can manage your debts and start regaining your financial footing.
Debt can be tricky – especially when you have more month than money. Here are some ideas about how you can manage your debts and start regaining your financial footing.
- Gather your bills: Make a list of your monthly bills: rent/mortgage, car payment, utilities, student loans, medical bills, and anything else. Factor in how much you need for food, medicine, and other necessities.
- Ask for help: Many companies
have special programs to help people right now. Contact the companies
you owe money to and try to work out a new payment plan with lower
payments or delayed due dates. Make sure to get any changes in writing.
- Find out if your state or local government offers programs that will allow you to hold off on paying some bills right now.
- Trouble paying your mortgage? Here’s some advice on how to manage that. If you have a government-backed mortgage, you may be able to delay payment by contacting your servicer.
- Need additional help? Check out ftc.gov/creditcounselor for tips on how to choose a counselor who really helps you out.
- Prioritize if you need to: If you still can’t pay everything on time, look at what would happen if you couldn’t pay each bill and decide which to pay first. Would you lose your home? Would your car be repossessed? Would your debt go into collection and affect your credit report?
- Study up: Check out the FTC’s advice on how to cope with debt in the short term, and how to get out of debt when you are able.
- Watch out for scams: In stressful times, scammers are everywhere. Beware of any company that guarantees that creditors will forgive your debts, or makes you pay up front for help. If you are looking for debt relief, make sure to find help you can trust.
Blog Topics:
Money & CreditDealing with Debt Collectors During the Pandemic
Dealing with debt collectors during the pandemic
April 22, 2020
by
Seena Gressin
Attorney, Division of Consumer & Business Education, FTC
Job losses have traveled hand-in-hand with the Coronavirus. If you’re having trouble paying your bills, you’re not alone. Here are a few things to keep in mind if a debt collector calls.
Consider talking with the collector at least once, even if you can’t pay right away or don’t think you owe the money. That way, you can confirm whether it’s really your debt. If it is, you may be able to work out a payment plan or settlement.
Collectors have to follow rules when they contact you. Watch the short video at the end of this post to learn about these rules. During the Coronavirus emergency, the federal government and many state and local governments also have put special programs in place that may help you manage your debt:
Consider talking with the collector at least once, even if you can’t pay right away or don’t think you owe the money. That way, you can confirm whether it’s really your debt. If it is, you may be able to work out a payment plan or settlement.
Collectors have to follow rules when they contact you. Watch the short video at the end of this post to learn about these rules. During the Coronavirus emergency, the federal government and many state and local governments also have put special programs in place that may help you manage your debt:
- The Department of Education (ED) has temporarily stopped the collection of federally-owned student loans that are in default. In fact, whether or not you’re in default, if you have federal student loans, you don’t need to pay your monthly payments from March 13 through September 30, 2020, and interest also has been suspended. Visit ED’s website to learn more.
- Some states are limiting what collectors can do during this emergency. For example, you’ve probably heard about the $1,200 economic stimulus payments that most people will get as a direct deposit to their bank account. If a debt collector or a creditor has sued you, they may have a garnishment order that would let them seize the payment when it reaches your account. Some states, however, are temporarily making debt collection seizures like this illegal. Check with your state attorney general to find out about any emergency limits on debt collection actions in your state. (A new IRS “Get My Payment” tool lets you track the payment to your account.)
- Many state and local governments have temporarily halted actions like evictions, foreclosures, and water and utility shutoffs. Contact your state and local government to find out about emergency protections that may apply to you.
Blog Topics:
Money & CreditCoronavirus stimulus payment scams: What you need to know
Coronavirus stimulus payment scams: What you need to know
April 20, 2020
by
Alvaro Puig
Consumer Education Specialist, FTC
We know there’s been a flood of information and updates about the government’s economic impact payments, or so-called stimulus checks, lately. But quickly and safely moving massive amounts of money into the hands of those who need it is a big job with a lot of moving parts.
We also know that the more you know about the process, the less likely you’re going to be tripped up by calls, text messages, or emails from scammers trying to steal your money or personal information.
Here’s what you need to know about the stimulus payments and how to avoid scams related to these payments.
Who will get money?
Adult U.S. residents that meet established income limits are eligible to receive money from the government. This includes:Taxpayers – people who filed a federal tax return for 2018 or 2019.
Retirees – people who get Social Security, Railroad, or other retirement benefits.
Beneficiaries – people who get public benefits like SSDI, disability, or veterans’ benefits.
Non-filers – people who do not have to file a federal tax return, including people who made no income or made less than $12,200 (or $24,400 for married couples).
If
you get Social Security or Railroad Retirement benefits, have a
qualifying child, and didn’t file a return in 2018 or 2019, you have to
take action by noon ET on Wednesday, April 22 to add the $500 per eligible child to your payment. See details from the IRS.
What to do
Most people don’t have to do anything to get their money because the IRS will use the same payment method – direct deposit, Direct Express debit card, or paper check – used to send you your tax refund, Social Security, retirement, or other government benefits money. If the IRS doesn’t have your direct deposit information, you can go to the “Get My Payment” feature at irs.gov/coronavirus and let them know where to send your direct deposit.If you don’t usually file a tax return, go to irs.gov/coronavirus to access the “Non-filer” portal and to figure out what, if anything, you have to do to claim your money.
To check on the status of your payment, you can now use the “Get My Payment” feature at irs.gov/coronavirus.
Avoiding Coronavirus stimulus payment scams
Scammers are using these stimulus payments to try to rip people off. They might try to get you to pay a fee to get your stimulus payment. Or they might try to convince you to give them your Social Security number, bank account, or government benefits debit card account number.4 tips for avoiding a Coronavirus stimulus payment scam
- Only use irs.gov/coronavirus to submit information to the IRS – and never in response to a call, text, or email.
- The IRS won’t contact you by phone, email, text message, or social media with information about your stimulus payment, or to ask you for your Social Security number, bank account, or government benefits debit card account number. Anyone who does is a scammer phishing for your information.
- You don’t have to pay to get your stimulus money.
- The IRS won’t tell you to deposit your stimulus check then send them money back because they paid you more than they owed you. That’s a fake check scam.
To keep up with the latest scams, sign up for the FTC's consumer alerts.
(This post is part of the FTC's imposter scam series.)
Updated April 21, 2020 with new deadline for some benefit recipients.
Taking Care of Your Behavioral Health | Tips for Social Distancing, Quarantine, and Isolation
>>Click HERE for LARGER IMAGE or Printable Version>>
Department of Health & Human Services
Substance Abuse & Mental Health Services Administration
Department of Health & Human Services
Substance Abuse & Mental Health Services Administration
Friday, April 17, 2020
Enhance Strength and Stretching with Frank
Join Frank for part two of this Enhance Fitness inspired class! This is a 30 minute segment including strength training, mobility, and stretching. The exercises can be done either with no weights or you can add weights to each one as you feel comfortable. A velcro ankle weight is ideal for the lower body exercises.
Visit our website for more classes:
https://www.ymcametronorth.org/studioy/
This
information is being shared through Peabody TRIAD in honor of Senior
Health. The Peabody TRIAD Council consists of Seniors and Law
Enforcement working together to develop and implement policies and
programs to reduce criminal victimization, promote crime prevention and
safety awareness, and serve the needs of the senior community in
Peabody. In addition, the Council designs and supports programs to
improve the quality of life for our senior citizens.
The
Peabody TRIAD Council believes they have the ability to make a
difference in our community and are dedicated to serving our city and
its residents.
Please see our TRIAD page for other sponsored materials, events and scam alerts!
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