This is a statewide free confidential telephone service that connects callers to essential health and human services, such as a food pantry, or where to secure care for an aging parent.
This program is supported by the United Ways of Massachusetts. 2-1-1 is the dialing code for free access to health and human services Information and Referral. It provides an easy-to-remember and universally recognizable number that makes a critical connection between individuals and families seeking services or volunteer opportunities and the appropriate community based organizations and government agencies.
2-1-1 makes it possible for people to navigate the complex and every-growing maze of human service agencies and programs.