Friday, June 23, 2017

Safelink Tracfone and Alcatel One Touch Available Tutorials

>>Click here to link to Tracfone Available Tutorials for additional info>>

If you need assistance with your device, tutorials are available for you. Simply click on the desired tutorial and follow along with your device. Navigate through the steps to see what your device’'s screen should display.  Live CHAT also available.

>>Click here to link to Alcatel Available Tutorials for additional info>>

Tuesday, May 9, 2017

Medicare Outpatient Observation Notice (MOON)

CMS Releases Updated Medicare Outpatient Observation Notice (MOON)

The Centers for Medicare and Medicaid Services has released its updated version of the Medicare Outpatient Observation Notice (MOON).  The MOON is a standardized notice to inform beneficiaries (including Medicare health plan enrollees) that they are an outpatient receiving observation services and are not an inpatient of the hospital or (CAH).
The MOON is mandated by the Federal Notice of Observation Treatment and Implication for Care Eligibility Act (NOTICE Act), passed on August 6, 2015.  The NOTICE Act requires hospitals and CAHs to provide notification to individuals receiving observation services as outpatients for more than 24 hours explaining the status of the individual as an outpatient, not an inpatient, and the implications of such status.
  • Hospitals and CAHs are required to furnish the MOON to a Medicare beneficiary who has been receiving observation services as an outpatient for more than 24 hours. Under the final rule, hospitals and CAHs may deliver the MOON to individuals receiving observation services as an outpatient before such individuals have received more than 24 hours of observation services.  The notice must be provided no later than 36 hours after observation services are initiated or, if sooner, upon release.
  • An oral explanation of the MOON must be provided, ideally in conjunction with the delivery of the notice, and a signature must be obtained from the individual, or a person acting on such individual’s behalf, to acknowledge receipt.  In cases where such individual or person refuses to sign the MOON, the staff member of the hospital or CAH providing the notice must sign the notice to certify that notification was presented.
The MOON will inform more than one million beneficiaries annually of the reason(s) they are an outpatient receiving observation services and the implications of such status with regard to Medicare cost sharing and coverage for post-hospitalization skilled nursing facility (SNF) services.
Hospitals and critical access hospitals (CAHs) are required to provide the MOON beginning no later than March 8, 2017.

Wednesday, April 19, 2017

Resources for Senior Citizens

We are a library of resources for seniors and their families.  

All Publications are available in our online library as well as in print in our lobby at the Senior Center

AT THE CROSSROADS...Family Conversations about Alzheimer's Disease, Dementia & Driving - Publication by The Hartford

Safe Driving for a Lifetime - Family Conversations with Older Drivers - Publication by The Hartford

Clear horizonsA Quit-Smoking Guide for People 50 and Older - by The National Cancer Institute

Your Options for Financing Long-Term Care: A Massachusetts Guide - Division of Insurance

A Guide to Nursing Home Care - Publication by the Massachusetts Department of Public Health

MassBar Association 2014 Elder Law Education Program - by Massachusetts Chapter of the National Academy of Elder Law Attorneys together with the Massachusetts Bar Association

MEDICARE HOSPICE BENEFITS - by Department of Health & Human Services

The Calm Before the Storm..Disaster Planning, Alzheimer’s Disease and dimentia  - Publication by The Hartford

If you have questions about the Library or resources for seniors, please contact Sheila at 978-531-2254 x118.

Thursday, April 13, 2017

Healthy Incentives Program

Thanks to a grant from USDA, beginning in April 2017, the new Healthy Incentives Program will provide a 100 percent incentive – a dollar-for-dollar match – for each SNAP dollar spent on targeted fruits and vegetables purchased at farmers’ markets. These incentives will be calculated and instantly applied to the SNAP recipient’s EBT card, and information on the incentive earned and SNAP account balance will be provided on the accompanying receipt. The maximum incentive that can be earned each month will be based on household size. Households with 1-2 members will be capped at $40, households with 3-5 members will be capped at $60, and households with 6 or more members will be capped at $80. A 1-2 person household SNAP recipient could potentially turn a $16 benefit into $56 by purchasing fruits and vegetables each week at their local farmers market. 

>>Click here for LARGER IMAGE or Printable Version>>

Wednesday, March 29, 2017

Find and Compare Nursing Homes by Zip Code

Nursing Home Compare allows consumers to compare information about nursing homes. It contains quality of care and staffing information for all 15,000 plus Medicare- and Medicaid-participating nursing homes.

Note: Nursing homes aren't included on Nursing Home Compare if they aren't Medicare- or Medicaid-certified. These Nursing Homes can be licensed by the state. For information about nursing homes not on Nursing Home Compare, contact your State Survey Agency.
Information on Nursing Home Compare isn’t an endorsement or advertisement for any nursing home and should be considered carefully. Use it with other information you gather about nursing homes facilities. Talk to your doctor or other health care provider about the information on Nursing Home Compare. Read more about finding a nursing home- Opens in a new window.

>>Click here to link to to Find and Compare Nursing Homes>>

Federal Trade Commission - Consumer Information - Phone Scams

Every year, thousands of people lose money to telephone scams — from a few dollars to their life savings. Scammers will say anything to cheat people out of money. Some seem very friendly — calling you by your first name, making small talk, and asking about your family. They may claim to work for a company you trust, or they may send mail or place ads to convince you to call them.
If you get a call from someone you don’t know who is trying to sell you something you hadn’t planned to buy, say "No thanks." And, if they pressure you about giving up personal information — like your credit card or Social Security number — it’s likely a scam. Hang up and report it to the Federal Trade Commission.
>>Click here to link to Federal Trade Commission Consumer Information for more info>>

>>Click here to Download or Read Printable Version (pdf)>>

Friday, March 24, 2017

REquipment is a Durable Medical Equipment re-use program funded by the Mass Rehabilitation Commission

>>Click here to link to for more info on Assistive Technology & Durable Medical Requipment>>

>>Click here to Search Inventory>>

REquipment is a durable medical equipment (DME) re-use program offering free refurbished wheelchairs, scooters, shower chairs and more to adults, children and elders living in Massachusetts. Search our inventory and request items you need today!

Friday, February 24, 2017

SHINE Serving the Health Insurance Needs of Everyone

>>Click here to download pdf or Printable Version>>

For more information, meet with a SHINE counselor. To make an appointment with the SHINE counselor here, please contact Sheila or Sandra at 978-531-2254. You may also call the Regional SHINE office at Mystic Valley Elder Services at 781-388-4845.

MASSACHUSETTS HEALTH CARE PROXY Information, Instructions, and Form

>>Click here for Printable Version or to download form>>

Healthcare Proxies and End of Life Care - Planning Ahead: What are you CHOICES?

>>Click here for Printable Version or to download publication>>

Prescription Advantage

Massachusetts' Prescription Drug Program for Seniors and People with Disabilities
Prescription Advantage is administered by the Commonwealth of Massachusetts
Executive Office of Elder Affairs
  • There are no fees to join Prescription Advantage if your income is below 300% of the Federal Poverty Guidelines (FPG). You must still pay any of your Medicare Part D premiums and co-payments not covered by Prescription Advantage.
  • Members with incomes between 300% and 500% of the FPG must pay a $200 annual enrollment fee to join Prescription Advantage.
  • People on Medicare who have incomes above 500% of the FPG are not eligible for Prescription Advantage.

For a complete rate schedule, call Prescription Advantage at 1-800-AGE-INFO (1-800-243-4636), or TTY: 1-877-610-0241, or see Prescription Advantage Rate Schedule Guide (January 2017)>>.

Prescription Advantage Authorized Representative Form>>
Send or fax the completed application and copies of your required
documentation to:
Prescription Advantage
P.O. Box 15153
Worcester, MA 01615-0153


Prescription Advantage Application Instructions

Fuel Assistance Need help with your heating bills? Is your home warm enough? Publication by NSCAP

North Shore Community Action Programs


>>Click here to Download or Read Printable Version (pdf)>>
>>Click here to link to NSCAP website>>

Wednesday, February 15, 2017

Drug Seniors & Addiction, a free web resource that provides information and support to people fighting substance abuse and related mental health issues.

Older adults abuse drugs and suffer from addiction at rates similar to teens and young adults. As the baby boomer generation continues to age, the demand for addiction treatment for older adults will continue to grow.

>>Click here to link to for more info on Seniors & Addiction>>

Tuesday, January 31, 2017

Thursday, January 26, 2017

Spotlight On: Senior Independence Video | NCOA

Older adults across the country are living on fixed incomes, and worry about how they are going to make ends meet every month. There are programs that can help increase their budget to pay for health care, food, and housing, but often they don’t know about the program or how to apply. This video explains some of the programs, and how people can use NCOA’s free, confidential website – – to find out an individual or a loved one qualifies.

Wednesday, January 18, 2017

Circuit Breaker Tax Credit 2016

>>Click here for Printable Version or to download publication>>

If you do not want to file your state tax return electronically, you can download and print Form 1, Schedule HC and Schedule CB from the Department of Revenue web site using the links below:

You may also order tax forms by calling the Department of Revenue's 24-hour automated telephone assistance toll-free at 1-800-392-6089.

For other tax filing options, see Income Tax Filing Options on the DOR web site.

For mailing addresses for paper forms, see DOR's Massachusetts Tax Forms Mailing Addresses.

If you want to determine the STATUS of your refund or whether your check has been returned by the Post Office as undeliverable, you can do so by calling our automated refund line at 617-887-MDOR or toll-free in Massachusetts at 800-392-6089, 24 hours a day or by accessing the WebFile for Income application.